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Privacy Policy

Effective Date: 14/12/2024

 

Elusive Creative Agency ("we," "our," or "us") values your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).  

 

1. What Type of Information Do We Collect?

We may collect the following types of information:  

  • Personal Information: Name, email address, phone number, and information you provide via forms (e.g., contact or booking forms).  

  • Automatically Collected Information: IP address, device type, browser type, interaction data (e.g., page views, click patterns), and session data (e.g., duration of visits).  

  • Communication Data: Comments, feedback, and messages sent via our website. 

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2. How Do We Collect Information?  

We collect personal information in the following ways:  

  • When you fill out a form, such as a contact form or newsletter subscription.  

  • Automatically, through cookies, tracking technologies, and server logs.  

 

3. Why Do We Collect Your Information?

We collect information for the following purposes:  

  • To provide, improve, and personalize our services.  

  • To respond to inquiries and provide ongoing support.  

  • To send updates, marketing materials, and other service-related communications.  

  • To comply with applicable legal and regulatory requirements.  

 

We process your data based on your consent, performance of a contract, or legitimate interests as permitted under GDPR.  

 

4. How Do We Store, Use, Share, and Disclose Information?

  • Storage: Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s secure data storage, databases, and applications, protected by industry-standard firewalls.  

  • Sharing: We do not sell your personal information. However, we may share information with third-party service providers or legal authorities when required by law or necessary to fulfill a service.  

  • International Data Transfers: Your data may be transferred outside the European Economic Area (EEA). We ensure such transfers comply with GDPR using appropriate safeguards, including Standard Contractual Clauses.  

 

5. How Do We Communicate with Site Visitors?

We may contact you to:  

  • Respond to inquiries or provide support.  

  • Share updates, marketing campaigns, or promotional offers.  

  • Send reminders or confirmations for appointments or bookings.  

 

You can opt out of marketing communications by clicking "Unsubscribe" in the email or contacting us at [Insert Email].  

 

6. How Do We Use Cookies and Tracking Tools?

We use cookies and similar technologies to enhance your browsing experience. These may include:  

  • Session cookies (temporary, deleted after you close your browser).  

  • Analytics cookies to track site performance and visitor behavior (e.g., Google Analytics).  

 

By using our website, you consent to the use of cookies. You can manage your cookie preferences [link to cookie settings].  

 

7. How Long Do We Retain Your Data?

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.  

 

8. What Are Your Data Rights?

  • Under GDPR, you have the right to:  

  • Access, correct, or delete your personal data.  

  • Restrict processing or object to its use.  

  • Data portability (receive your data in a structured, commonly used format).  

  • Lodge a complaint with a supervisory authority.  

 

If you wish to exercise any of these rights, please contact us at:  

 

9. Privacy Policy Updates

We may update this policy periodically. Changes will take effect immediately upon posting on our website.  

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10. Questions and Contact Information

If you have questions or would like to access, amend, or delete your personal information, please contact us at:  

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